The City Hall building will be closed to the general public on Fridays from June 6, 2025 through August 29, 2025. San Rafael Community Centers, Libraries, Al Boro Parking Services, and all Public Safety services will remain open and maintain normal Friday hours.

Claim for Damages

Submit your claim electronically or download a PDF and submit it either in person, by mail, or fax to the City Clerk’s Office. As with all claims, you should provide any information that you believe will support your claim (i.e., estimates, photographs and diagrams).

The outside adjuster will move quickly to resolve your claim. As soon as the outside adjuster has all the necessary information, you will be advised if your claim is approved or denied.

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