Please note:  City Hall and most departments/facilities will be closed from December 23rd through January 2nd. We will resume all services on Tuesday, January 3, 2023.

Virtual Counter Appointments

Talk "Face-to-Face" with us from the comfort of your home or office!

Welcome to Virtual Community Development, we continue to provide services with new and creative ways.  Below you can schedule an appointment with our virtual development team or with planning alone.

 Notice:    Appointments are booked consecutively so bear with us as we try to wrap the current call, if that appt. runs long we will be with you as quickly as possible.  Please have all necessary documents available on your virtual screen for you can share with us.

Development Team: 

This 20 minute appointment will let you talk to staff members from Building, Planning , Public Works and Fire. You can ask questions about more complex issues that may need feedback from multiple people. Using the Microsoft Teams app you can share documents with us. If you don't want to download the app, you can also join the call in your browser.


Planning Only:

Schedule a 15- minute appointment to talk to Planning staff in an environment where we can share visuals with each other. Using the Microsoft Teams app you can share documents with us. If you don't want to download the app, you can also join the call in your browser.

You can make a virtual appointment using this link:

Schedule a planning appointment

If appointment times do not suit your schedule, you may also drop in to our counter hours (Planning Counter Hours) or  you may phone us or email: 415-485-3085 or planning@cityofsanrafael.org 


Building Only:  

 LIVE DROP IN VIRTUAL COUNTER (No appointment needed)CLOSED FRIDAYS

Monday & Wednesday:   8:30am-12:00pm & 1:00pm-4:00pm:   Click Here

 Tuesday & Thursday:    1:00pm-4:00pm:    Click Here

ATTN:  the Office & the Virtual Counter will be closed Monday Dec 26th - Jan 2nd .  There will be no in person, virtual or inspections during that time.

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