Interested in helping the 516 Canal Neighbors?

Please consider donating to the Canal Alliance Support Fund or the Marin Community Foundation Canal Residents Emergency Fund.

   
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City Manager’s Office

Connecting the community, City Council, and staff to deliver excellent services and achieve San Rafael’s long-term vision 

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Cristine Alilovich headshot

Contact

Cristine Alilovich
City Manager
(415) 485-3070
Contact us
1400 Fifth Avenue, Room 203
San Rafael, CA 94901
Monday-Friday: 8:30 am - 5:00 pm
Saturday-Sunday: Closed

About the City Manager's Office

The City Manager’s Office (CMO) serves as the administrative leadership team for San Rafael. We implement the direction of the City Council, oversee daily operations of City departments, and ensure that the City delivers high-quality services to the community.  

The City Manager’s Office also acts as a resource for residents and businesses—whether you’re looking for information, need help resolving a concern, or want to get involved in shaping San Rafael’s future. 

Additionally, the City Manager’s Office supports the Council's efforts to engage in legislative advocacy on the local, state and national level, advocating the City's interests and increasing the City's influence as a leader in good government.  

City Council Goals and Objectives

Three-Year Strategic Plan

The City Council’s Three-Year Strategic Plan sets the City’s top priorities, aligns resources with community needs, and provides transparency and accountability in how we measure progress. 

The plan covers seven interrelated priority areas, each grounded in community needs and strategic direction. These priorities build on the essential core services that residents rely on every day – including emergency response, community programming, streets and parks maintenance, and more.  

  1. Economic Development & Neighborhood Vitality 
  2. Mobility & Infrastructure 
  3. Sustainability & Resilience 
  4. Housing & Homelessness 
  5. Quality of Life: Safety & Well-Being 
  6. High-Performing Government 
  7. Equity, Access, Belonging & Opportunity for All 

Core Services

Delivering Services Every Day

San Rafael is a full-service city, meaning most municipal services are delivered directly by our dedicated staff. From emergency response and infrastructure maintenance to cultural programming and public safety, the CMO works behind the scenes to make sure every department is aligned and resourced to serve the community

How to Get Help

Not Sure Where to Go? Start Here!

Stay Informed & Engaged

Transparency and Community Engagement

We are committed to keeping residents informed and involved in shaping San Rafael’s future. Stay connected through: 

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