Archives: FAQs

Where can I find an electric vehicle charging station in San Rafael?

We have electric vehicle chargers available to the public in four parking locations in Downtown: 3rd/A St Garage 3rd/C St Garage 3rd/Cijos St lot Fifth Ave/Lootens Place lot EV charging is FREE to any of our parking customers; however, hourly payment for parking is still required. Users must register with ChargePoint and activate a ChargePoint card. If you don’t … Continued

What should I do if the sewage is overflowing?

Overflow devices are usually located near the building.  They may have lids or mushroom shaped caps on top of the sewer pipe.  Their purpose is to allow sewage from a plugged sewer to overflow outside of the building.  There is a chance the District sewer main is plugged and requires maintenance.  Please call (415) 485-3374.  … Continued

If I live near open space, does my property have a high fire risk?

Generally, if your property touches open space you are probably located in the Wildland Urban Interface (WUI). These are areas that combine higher vegetation fire risks with homes and structures. You can find out if your home is located in the WUI by checking this document for your address or call our Vegetation Management Specialist … Continued

What is the paramedic tax and how do I pay it?

Residents and businesses located within San Rafael, Marinwood and unincorporated county islands within San Rafael pay a tax for emergency medical services (EMS) as a part of their property tax bill. The tax helps fund emergency medical services including ambulances and paramedics at San Rafael Fire Stations. Residents of San Rafael and partnering jurisdictions are … Continued

How do I get around the city?

We have lots of great local bus routes provided by Marin Transit. Golden Gate Transit also provides regional bus service to San Francisco, the East Bay, and Sonoma County. San Rafael is also connected to the North Bay 101 corridor by the SMART Train. You can conveniently pay for all types of Bay Area transit … Continued

How do I find out about delinquent property tax?

If you would like to find out if there are delinquent property taxes associated with your property you can look up your parcel number through Marin Map and then search for your property tax bills online. If you find that your property taxes are delinquent, you can pay them  online or by phone at 1-800-985-7277.

What can I do if I’m bothered by someone smoking?

If you feel comfortable, you can ask the person smoking to stop and let them know it’s against the law in San Rafael (if they are smoking in a place where it’s not allowed). If you live in a housing unit that shares a wall with another, you can contact your landlord, property owner, or … Continued

What causes traffic in San Rafael?

Traffic results for many reasons. One of the reasons for increased traffic in San Rafael is the current upswing in the economy (more people are working and shopping). Another is increased construction activity (both public and private). We upgraded all of our signals so they can communicate with the SMART train (so when the train … Continued

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