Please note:  City Hall and most departments/facilities will be closed from December 23rd through January 2nd. We will resume all services on Tuesday, January 3, 2023.

  1. Digital Service & Open Government
  2. Our Team

Our Team

The Digital Service Team
We're hiring!

We are a 21st century government with a goal of making City services easy to use and work for everyone.

Vision 

  • Our city services are easy to use and work for everyone  
  • City staff achieves operational excellence through the use of data and digital practices  
  • Our approach to digital transformation is coordinated and strategic  
  • Our technology infrastructure is reliable, modern, and secure  

Guiding Principles 

  • Everything we do is human-centered 
  • We prioritize outcomes and impact over process 
  • We promote a culture of curiosity through agile and data-driven practices 
  • We apply digital principles to solving our City's greatest needs

 Some Current Projects: 

  • Increasing Digital Equity through Public WiFi  
  • Building a Downtown Fiber Network 
  • Delivering digital permitting 
  • Citywide Communications and Community Engagement Strategy 
  • Upgrading Citywide ERP System and Business Processes 
  • A dashboard to track re-housing efforts for residents experiencing homelessness 
  • Rolling Out an Office 365 Training and Adoption Program 
  • Launching a New Citizen Request Management System 

 

Join us! 

 

Digital is Hiring!

Join the Digital Service Team as the Digital Service Analyst

Posted on October 26, 2022

The mission of the Department of Digital Service and Open Government is to help continuously improve the delivery of City services by designing for and with people, engaging the community, using data to drive decisions, and maintaining modern technology infrastructure. We need a team-member in an analyst role to help organize and coordinate our internal...
We're hiring!

Now Hiring: Product Manager- Data & Insights

Posted on July 22, 2021

We are a 21st century government with a goal of making City services easy to use and work for everyone.    About us:  The Department of Digital Service & Open Government blends the City’s traditional IT capabilities with modern digital practices in a supportive start-up environment. We move fast and test new ideas, aren’t afraid to try new...
We're hiring!

Now Hiring: Product Manager- Digital Services

Posted on July 22, 2021

We are a 21st century government with a goal of making City services easy to use and work for everyone.    About us:  The Department of Digital Service & Open Government blends the City’s traditional IT capabilities with modern digital practices in a supportive start-up environment. We move fast and test new ideas, aren’t afraid to try new...
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