Our Team - San Rafael

We are a 21st century government with a goal of making City services easy to use and work for everyone.

Vision

Our city services are easy to use and work for everyone
City staff achieves operational excellence through the use of data and digital practices

Our approach to digital transformation is coordinated and strategic
Our technology infrastructure is reliable, modern, and secure

Guiding Principles

Everything we do is human-centered
We prioritize outcomes and impact over process

We promote a culture of curiosity through agile and data-driven practices
We apply digital principles to solving our City's greatest needs

Some Current Projects:

Increasing Digital Equity through Public WiFi
Building a Downtown Fiber Network
Delivering digital permitting
Citywide Communications and Community Engagement Strategy

Upgrading Citywide ERP System and Business Processes
A dashboard to track re-housing efforts for residents experiencing homelessness
Rolling Out an Office 365 Training and Adoption Program
Launching a New Citizen Request Management System

Join us!

Now Hiring: Civic Engagement Manager

Posted on January 27, 2023

ABOUT THE ROLE The City of San Rafael is recruiting for a Civic Engagement Manager in our Department of Digital Service and Open Government. Digital works with all Departments in the City to continuously improve the delivery of services, use data to drive decision-making, and maintain a resilient technology infrastructure. The Civic Engagement Manager will...

Join the Digital Service Team as the Digital Service Analyst

Posted on October 26, 2022

The mission of the Department of Digital Service and Open Government is to help continuously improve the delivery of City services by designing for and with people, engaging the community, using data to drive decisions, and maintaining modern technology infrastructure. We need a team-member in an analyst role to help organize and coordinate our internal...

Now Hiring: Product Manager- Data & Insights

Posted on July 22, 2021

We are a 21st century government with a goal of making City services easy to use and work for everyone. About us: The Department of Digital Service & Open Government blends the City’s traditional IT capabilities with modern digital practices in a supportive start-up environment. We move fast and test new ideas, aren’t afraid to try new...