Updates to City Hall Hours on Fridays in July and August 

Digital Service and Open Government banner

Digital Service & Open Government


Sean Mooney
Director of Digital Service & Open Government

1400 Fifth Avenue, First Floor
San Rafael , CA 94901

Our Mission

Digital’s purpose is to make City services easy to use, and work for everyone. We do this by applying human-centered design, process improvement, and performance measurement to continuously improve service delivery, civic engagement, and civic technology.

We Believe:

  • Government should be designed with and for people
  • Empathy for all users leads to equitable outcomes
  • Data and information should be used to create trust, transparency, and better government
  • Building capacity across City teams empowers positive change
  • Technology should be secure, accessible, and make life easier

Did you find what you were looking for?

We highly value your opinion and would appreciate if you could take a brief survey to help us enhance our website. Your feedback is crucial and will only take a few minutes. Please follow the link below.

Close window