The City Hall building will be closed to the general public on Fridays from June 6, 2025 through August 29, 2025. San Rafael Community Centers, Libraries, Al Boro Parking Services, and all Public Safety services will remain open and maintain normal Friday hours.

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IT Operations & Maintenance

Keeping our technology assets secure, up to date, and accessible.

What we do:

  • Maintain City IT infrastructure
  • Support broadband and telephone services
  • Provide 24/7 help desk support through phone and email
  • Onsite support for technical issues
  • Manage the City's Cyber security program
  • Technical solutions for departments across the City
  • Pro-active hardware lifecycle management

What we're working on:

  • Canal Broadband feasibility study
  • Building a Disaster Recovery Environment
  • Deploying Security Event and Information Management (SIEM) network
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