The City Hall building will be closed to the general public on Fridays from June 6, 2025 through August 29, 2025. San Rafael Community Centers, Libraries, Al Boro Parking Services, and all Public Safety services will remain open and maintain normal Friday hours.

Process mapping

Digital Transformation

Empowering City staff with the digital skills and tools in their daily work to improve processes and help deliver on our mission.

What we do:

  • Process mapping and advising on analytics needs, key metrics, data source
  • Development of digital applications and tools
  • User research and human centered design
  • Software evaluation
  • Implementation support for enterprise projects
  • Integration and automation

What we're working on:

  • Implementing Microsoft Teams/Sharepoint environments for all Departments
  • Launching Citywide training program for Office 365 tools and scope long-term learning management goals
  • Improving contract management processes
  • Improving public records request processes
  • Supporting Citywide migration to new Permit Management System
Close window