The City Hall building will be closed to the general public on Fridays from June 6, 2025 through August 29, 2025. San Rafael Community Centers, Libraries, Al Boro Parking Services, and all Public Safety services will remain open and maintain normal Friday hours.

Farmers' Market Crowd

Civic Engagement

Making City services easy to use and work for everyone in the Digital age.

What we do:

  • Engagement strategy and planning
  • User research and human centered design
  • Usability testing
  • User experience design
  • Product management for digital engagement applications
  • Data collection and analysis
  • Software evaluation

What we're working on:

  • Developing engagement strategy
  • Supporting citywide website content strategy
  • Improving inclusive engagement
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