City Hall and all non-safety services will be closed to the public but available for appointments upon request from Monday, December 22, 2025, through Friday, January 2, 2026.
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Civic Engagement

Making City services easy to use and work for everyone in the Digital age.

What we do:

  • Engagement strategy and planning
  • User research and human centered design
  • Usability testing
  • User experience design
  • Product management for digital engagement applications
  • Data collection and analysis
  • Software evaluation

What we're working on:

  • Developing engagement strategy
  • Supporting citywide website content strategy
  • Improving inclusive engagement
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