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FAQ Topic: City Government

What does the Library Department do?

The library offers full physical and digital collections with books, movies, television shows, and music for all ages. In-library services include computers and WiFi, events and classes, and research and homework assistance. Their digital branch offers downloadable eBooks and eAudioBooks, cover-to-cover magazines and newspapers, live homework help, and tons more. The library also extends beyond our … Continued

What does the Parking Division do?

The Parking Division provides safe and convenient parking with prompt, courteous, and professional service. They are a one-stop shop for all your parking needs, including payments, appeals, and requests like abandoned vehicle tows and meter bag reservations.

What does the Police Department do?

The Police Department works with members of the community, community groups, and other City departments to proactively address crime, quality of life issues, and to enhance a feeling of safety for our residents, business owners, and those who visit this great City.

What does Public Works do?

The Public Works Department’s mission is to ensure San Rafael’s infrastructure meets the needs of our vibrant and growing city through careful management of major improvements and the maintenance of our city’s assets.

What does the Sanitation District do?

The Sanitation District serves the Central San Rafael area, south from the top of Puerto Suello Hill and includes the unincorporated areas within this jurisdiction. Our crew of eight maintains 32 pump stations, 13 miles of force main, and clean 132 miles of sewer pipelines. This collection and transportation system then delivers wastewater for treatment to … Continued

How do I ensure that my comments are part of the “public record”?

The best way to ensure your comments are part of the “public record” is to provide a copy of them to the City Clerk. Aside from that, all comments made at public meetings are recorded and included as part of the public record. Depending on the nature of the project, staff compiles comments received and … Continued

Where do I find information about the topics I’m interested in?

Our website is a great resource. Most major projects and programs have webpages dedicated to them, with background information and links to related documents. If you have trouble finding the topic from the homepage or individual department pages, try the search function on the top of the screen. Still can’t find what you’re looking for? … Continued

How do I become a member on a board or commission?

Boards & Commissions vacancies are advertised online on our website, Snapshot, and NextDoor. Physical applications may be found at your local community center, library and City Clerk’s Office. You can apply online or by filling out an application form and returning it to the City Clerk by the posted deadline. The City Council interviews applicants and then … Continued

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