The City Hall building will be closed to the general public on Fridays from June 6, 2025 through August 29, 2025. San Rafael Community Centers, Libraries, Al Boro Parking Services, and all Public Safety services will remain open and maintain normal Friday hours.

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If I live near open space, does my property have a high fire risk?

Generally, if your property touches open space you are probably located in the Wildland Urban Interface (WUI). These are areas that combine higher vegetation fire risks with homes and structures. You can find out if your home is located in the WUI by checking this document for your address or call our Vegetation Management Specialist...

Neighborhoods

San Rafael is home to over 30 different neighborhoods as shown on the map below. Residents all over San Rafael choose to coordinate and socialize with fellow neighbors to keep their community beautiful, to prepare for disasters and to exchange information about local issues of shared concern. Many neighborhoods have volunteer associations you can join....

Where can I get fingerprinted?

The Marin County Sheriff offers Live Scan and ink fingerprinting. But first, you'll need to make an appointment. They offer more information on their website.

How do I know if I’m being scammed?

Most scammers reach out via phone calls or emails. If the request seems suspicious, do not send money or gift cards and do not provide any personal information. Here is a great list of warning signs, along with the Federal Trade Commission’s most recent scam alerts. If you have already given money and realize that...

How do I report a barking dog?

First, try calmly talking to the dog owner to make sure they are aware of the problem.  Then, if the problem persists, you can call the police non-emergency line at (415) 485-3000. Depending on other call priorities, officers may respond on multiple occasions to issue warnings before issuing a citation.

Where can I find an electric vehicle charging station in San Rafael?

We have electric vehicle chargers available to the public in four parking locations in Downtown: 3rd/A St Garage 3rd/C St Garage 3rd/Cijos St lot Fifth Ave/Lootens Place lot EV charging is FREE to any of our parking customers; however, hourly payment for parking is still required. Users must register with ChargePoint and activate a ChargePoint card. If you don't...

Hey Residents, It's Easy Being Green!

Climate change has been called one of the greatest challenges facing society today.  Emissions from the transportation sector were responsible for the greatest percentage of our community's greenhouse gas emissions, followed by emissions from the building energy sector. What's one more thing you can do to make this world a better place tomorrow? What can...

Moving

Moving doesn't have to be so hard. Let us help you plan your moving day!  Get additional information about the moving process through the California Public Utilities Commission (for moves within California) or the U.S. Department of Transportation (for interstate movers)3. Find out if you need a parking permit while you move

How do I connect to the sewer?

To find out how to connect to the sewer please contact the San Rafael Sanitation District at (415) 485-4001.

What should I do if the sewage is overflowing?

Overflow devices are usually located near the building.  They may have lids or mushroom shaped caps on top of the sewer pipe.  Their purpose is to allow sewage from a plugged sewer to overflow outside of the building.  There is a chance the District sewer main is plugged and requires maintenance.  Please call (415) 485-3374. ...

Who do I call about sewer service charges on my property tax bill?

Please contact the San Rafael Sanitation District Office at (415) 485-4001.

How do I get a passport?

The City of San Rafael does not handle passport applications. For more information on how to obtain a passport please visit your local post office or the USPS website. You can also visit the U.S. Department of State Passport Information website.

How can I find an attorney?

To get in touch with an experienced attorney in the Marin County area, contact the Marin SF Bar Association’s Lawyer Referral Service at (415) 989-1616. 

How can I obtain legal services if I cannot afford an attorney?

To obtain contact information for a variety of community legal assistance and other nonprofits visit the Marin County Bar Association.

Where do I report for jury duty?

Jury duty is handled through the Jury Services department of the Marin County Superior Court in room 244 of the Marin County Civic Center located at 1301 Civic Center Drive in San Rafael. For more information pertaining to jury services, contact Marin County Superior Court Jury Services at (415) 444-7120.

How do I obtain information about a court case in Marin County?

The Marin County Superior Court handles all court cases for the County of Marin. For information about court cases, contact Marin County Superior Court at (415) 444-7000.

Agenda Packet - August 11, 2016

Vegetation Management

Contact the Fire Department's Vegetation Management Team Visit the Fire Department website to learn more about vegetation management and the Wild land Urban Interface. For questions about defensible space and/or vegetation management, please contact the Wildfire Mitigation team at: srfd.dspace@cityofsanrafael.org or (415) 485-3054

Agenda Packet - July 14, 2016

Graffiti

Reporting Freeway, Highway, On-Ramp/Off-Ramp Graffiti To report graffiti on the freeway, highway on-ramps and off-ramps, and underneath the freeway, you will need to contact the California Department of Transportation (Caltrans). They are a statewide agency that maintains all highways and freeways in California. Reporting Graffiti on Public/Private Property The City of San Rafael is now...

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