1400 Fifth Avenue, First Floor
San Rafael , CA 94901
Our Mission
Digital’s purpose is to make City services easy to use, and work for everyone. We do this by applying human-centered design, process improvement, and performance measurement to continuously improve service delivery, civic engagement, and civic technology.
We Believe:
Government should be designed with and for people
Empathy for all users leads to equitable outcomes
Data and information should be used to create trust, transparency, and better government
Building capacity across City teams empowers positive change
Technology should be secure, accessible, and make life easier
For many residents in San Rafael’s Canal neighborhood, unreliable or unaffordable internet service is a frustrating reality. It hinders residents’ ability to work, learn, and stay connected. To address this issue, the City of San Rafael is working alongside the County of Marin as part of the Digital Marin initiative to develop strategies and outcomes...
Now, more than ever, broadband Internet is an essential and crucial service to those who live, learn and work in the City of San Rafael. In some areas, high-speed Internet is not available. In order to bridge this digital divide, the City of San Rafael needs to gain a better picture of which properties do not...
BID NOTIFICATION SAN RAFAEL, CA May 1, 2023– The City of San Rafael is pleased to announce the release of our Request for Proposal (RFP) for a Permit Management System Replacement. We are seeking to implement a commercially available, native cloud-based Permit Management solution that can provide broad administrative functionalities and a modern user experience...
