SAN RAFAEL, CA: The City of San Rafael is pleased to announce the recent appointment of Rebecca Woodbury as the Director of Digital Service and Open Government, effective January 2019. This new department is a reorganization of the former Information Technology division, with expanded services that include data analytics and performance measurement, user-centered service design, and community engagement. “The new department will … Continued
The San Rafael Police Department, in conjunction with the Fairfax Police Department and Novato Police Department’s dispatch centers, is excited to announce that we now have the ability to accept text-to-911 service throughout our jurisdictions. CHP – Marin also accepts text-to-911. The Marin County Sheriff’s Office should begin accepting text-to-911 calls in June 2019. Wireless … Continued
The City of San Rafael is a full-service city, where we work hard to provide the best service to our nearly 60,000 residents. As part of our vision to improve on our service delivery, we’re constantly challenging ourselves as an organization to “reimagine the status quo” by taking every opportunity we can to find innovative … Continued
San Rafael Public Works is proud to announce that we’ve launched buildingeye, an interactive, user-friendly online map that allows constituents to easily look up roadway construction happening in San Rafael and allows those doing the construction to view the status of their permit online. The map is now live on the Public Works homepage at … Continued
The City of San Rafael is proud to announce the launch of its new online business permitting portal, OpenCounter, which includes two new tools centered around business development. The first tool, a Zoning Portal, will allow users to explore where different businesses are permitted throughout the City. The second, a Business Portal, is designed to … Continued
In December, we launched this new website with features like issue reporting, online forms and payments. Over the past month alone, we’ve had 12,500 users and 66% have been new visitors. You’re favorite browser seems to be Chrome and 32% of you used your phone or tablet to access our mobile-responsive site. Next time you visit, … Continued
We are updating our Bicycle and Pedestrian Master Plan and need your help identifying safer, more convenient bicycle and walking routes to jobs, schools, retail, recreation areas, and other destinations. Leave a comment on the map and/or take a 5-min survey. Together, your responses to the map and survey will help us update our policies … Continued
Did you know that from your phone, you can report a pothole to public works? Snap a photo and send it to us through our online service center, where you can report issues, ask questions or voice concerns. The Service Center is also available on the City’s Facebook page and will soon be available in … Continued
by Councilmember Kate Colin It’s been said that democracy is not a spectator sport and the thousands of people who marched in cities across America took that to heart. But what happens next? How do these acts of personal choice become translated into systemic change? How does the inspiration that people feel have a lasting … Continued
In December, the City was proud to launch our new digital presence, located at www.cityofsanrafael.org. Key features of the new site include a robust search feature, easy access to frequently asked questions, payments, localized services, and issue reporting. At Tuesday’s meeting, the City Council will receive an informational update about the new website and other … Continued
