Category: PG&E

New Weather Webpage Gives Customers Insight into Meteorological Matters, Gauges the Potential for the Need to Call a Public Safety Power Shutoff

As part of its efforts to prepare customers and communities for the growing threat of wildfire, Pacific Gas and Electric Company (PG&E) has launched a robust weather webpage on pge.com, providing detailed, localized forecasts. Of special note, the page offers a seven-day, look-ahead regional forecast updated daily by a PG&E meteorologist or fire scientist that indicates the potential … Continued

Does PG&E Have your Correct Information?

As Wildfire Season Progresses, Contact Information Needed from About 150,000 Customers More than 425,000 PG&E Customers Have Provided Updates Since June 2018 SAN FRANCISCO, Calif. – Pacific Gas and Electric Company (PG&E) is reaching out to about 150,000 customers encouraging them to update their home phone number, mobile number, email and other key information so the … Continued

PG&E Unveils Safety Action Center for Customers, Families and Communities

New Online Site Offers Wildfire Safety and Preparedness Advice SAN FRANCISCO, Calif.—We’ve all heard the phrase that it’s better to be safe than sorry. And Ben Franklin wisely opined that an ounce of prevention is worth a pound of cure. And a poster proclaiming “Safety doesn’t happen by accident” can be found in almost every … Continued

PG&E Medical Baseline Program

PG&E‘s Medical Baseline Program, also known as Medical Baseline Allowance, is an assistance program for residential customers who have special energy needs due to qualifying medical conditions. The program includes two different kinds of help: A lower rate on your monthly energy bill Extra notifications in advance of a Public Safety Power Shutoff How the … Continued

Preparing for Extended Power Outages

Wildfire season is here and Marin County residents need to be prepared for prolonged power outages related to PG&E’s efforts to reduce wildfire risks. Having key items, such as a working flashlight and 3-day supply of water and food, is one important component of a preparedness plan and can make it easier to cope with power … Continued