Cities often debate what social media platforms they should engage on and how they should interact with residents. Now there is a tool that helps answer both of those questions. Read the full article on StateScoop.com…
San Rafael, Calif., launched its new digital presence, located at cityofsanrafael.org, using a holistically innovative approach to how cities will procure and deliver online services to residents in the future. San Rafael (pop. 57,713), the largest city in Marin County, located directly north of San Francisco across the Golden Gate Bridge, began its digital transformation … Continued
Here’s an update of what we’ve done and what we’re doing next to better serve San Rafael. Done Finalized content creation for all departments and landing pages. Created a subsite for our Community Services department (parks, recreation, and childcare). Reviewed and refined content throughout site, focusing on Answers section of Service Center. Uploaded and labeled … Continued
There are ways for jurisdictions without big city budgets to bring startup energy to the challenges they face. Read the full article on GovTech.com…
Two key upgrades for this small Northern California city led them to unconventional vendor choices. Read the full article on GovTech.com…
The public sector moves more slowly than the business world. Government information technology contracts are huge, long-term beasts. Public agencies prefer establishment over risk. All of that used to be true — but it’s changing. Read the full article on GovTech.com…
After about 70 days of interviewing departments, creating content, uploading files, developing online forms and a whole lot of refining, we launched a beta version of the new San Rafael website. Read the full article on ELGL.org…
Having access to timely and comprehensive election data is fundamental to democracy. Knowing when and where to vote, as well as what your ballot options are is critical to being fully informed. Read the full article on govfresh.com…
San Rafael (Calif.), the largest city in Marin County, has released a public test version of its future website as part of an effort to increase civic engagement prior to an official launch in December 2016. “We’re excited about this fresh new digital face of the City,” said Mayor Gary Phillips. “We look forward to … Continued
Here’s an update of what we’ve done and what we’re doing next to better serve San Rafael. Done Added more layers to the map with helpful descriptions. Drafted department descriptors. Created FAQs for business licenses & parking. Audited all the broken links. Incorporated feedback from department directors. Added under construction symbols to areas of the … Continued
