FAQ Topic: Emergency

Outdoor Grills

It is anticipated that many backyard barbecue’s will be in use during a power outage. Please exercise extreme caution during these times of elevated fire risk and keep safety in mind when setting up, using and cleaning your BBQ grill. Unattended cooking remains the number one cause of fires and fire related injuries in San … Continued

Portable Emergency Generators

Tips for the use of portable, gas-powered emergency generator equipment: Store flammable liquids only in D.O.T. and OSHA approved safety containers, in a well-ventilated environment and not in any space that contains gas appliances such as water heaters and furnaces, or any device that creates a spark. Approved safety containers can be 5 gallons maximum … Continued


Never leave open flames, including candles, unattended Assure you have working smoke alarms in your home Keep candles out of the reach of children and pets Do not burn candles on or near combustible materials Open outdoor burning is prohibited during Red Flag warnings and extreme fire weather conditions

How the Community Can Prepare For a PSPS

One of the key calls to action is for PG&E customers to update their contact information at their earliest convenience to help PG&E notify them in the event of a possible PSPS: Update contact info with PG&E online or by calling 1-866-743-6589 during normal business hours to receive alerts directly from PG&E through automated calls, … Continued


Marin Transit: If Traffic lights are affected, then Marin Transit services may be delayed.  Most of Marin Transit vehicles are either fueled at the County or at Golden Gate Transit’s yard. These fuel pumps have generators in the event of electrical outages.  Marin Transit currently has two electric buses at this time, and would be … Continued

Department of Public Works

The City of San Rafael Public Works facility has a back-up generator, fuel tanks on site. In the event of a PSPS, Public Works would be responsible for ensuring adequate fuel supplies for emergency vehicles and City back-up generators.

Public Safety (Police & Fire)

Police and Fire personnel will continue to provide for life safety and property protection across our community. 911 services will remain operational and with redundancies. We also now have text to 911 capabilities in Marin County. Call if you can, text if you can’t.

Cell Phones

The City has been in touch with cell phone companies and understand that they are actively working on their contingency plans to assist consumers in the event of a potential power shutdown by PG&E. This is a statewide issue and as soon as the City hears back from them, we will share the information with … Continued

Traffic Control

Battery back-up units will be utilized at all intersections along major arterials and major collectors, that is about 50% of our traffic signals. The remainder of the intersections will be left dark. By the California Vehicle Code, an intersection in dark mode is a legal four way stop with or without stop signs. Please be … Continued

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