The City Hall building will be closed to the general public on Fridays from June 6, 2025 through August 29, 2025. San Rafael Community Centers, Libraries, Al Boro Parking Services, and all Public Safety services will remain open and maintain normal Friday hours.

   

Archives: FAQs

Who is eligible for this program?

You must be a property owner within incorporated San Rafael (applications may not be submitted by renters). Each property (APN) is able to submit one application. If one property owner owns multiple properties within San Rafael, each property may apply for the program separately. Property owners with sidewalk damage due to private construction (cut, removal, … Continued

Will I receive a repair quote before I agree to the repairs? Am I committed to performing repairs once I submit the application?

Yes, it is the expectation of the City is that all program applicants will follow through with the identified sidewalk repairs in the pre-construction inspection survey. In the pre-construction inspection conducted by the City, the City will identify all needed sidewalk repair and replacement, tree root shaving/removal, and required sidewalk/curb-gutter replacement. This is the (a) city approved work. Once the property owner receives their pre-inspection … Continued

What does the pre-construction inspection survey consist of?

Department of Public Works staff will inspect selected program applicants for:  Required sidewalk replacement  Required tree work (root shaving or tree removal)  Sidewalk/Curb-Gutter replacement required  Sidewalk shaving for displacement (for very slight displacements only) Once the survey is complete, you will be emailed a copy to share with the contractor.

Are driveways eligible for the Sidewalk Repair program?

No, driveways and driveway aprons are not eligible for City cost-share. If selected for the program, owners wishing to get driveway work done may have it done at the same time as any sidewalk work, but the owner will be responsible for the full cost of the repair and will be billed accordingly.

Where can I get updates from the police department in an emergency?

During the North Bay Fires, we saw that some of the normal methods of communication were ineffective. The San Rafael Police Department utilizes several different social media platforms to communicate. The San Rafael Police Department is on Twitter, Facebook, Nixle and Nextdoor. Registering for updates is as easy as signing up with an email address … Continued

If the City moves to districts for the 2020 election will the City then have to redraw the districts in 2021 after the 2020 census data?

Yes.The City’s next election is 2020, and the lines would have to be reconsidered upon the release of the Census the following year. See Elec. Code § 21620 which states “After the initial establishment of the districts, the districts shall continue to be as nearly equal in population as may be according to the latest federal decennial census … Continued

Who do I call about traffic complaints?

If you are trying to report something that is happening now, or just occurred, please call our non-emergency line. A call for service will be created and an officer will be dispatched to check the area. If you would like to request extra patrol due to an on-going traffic problem in a particular area, please … Continued

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