The City Hall building will be closed to the general public on Fridays from June 6, 2025 through August 29, 2025. San Rafael Community Centers, Libraries, Al Boro Parking Services, and all Public Safety services will remain open and maintain normal Friday hours.

   

Archives: FAQs

Interior Signage Requirements

Interior Signage. Properties offered as Short-Term Rentals shall have a clearly visible and legible notice posted on or directly adjacent to the inside of the front door, containing the following information: 24-Hour Local Emergency Contact Person Maximum number of occupants Maximum number of vehicles Off-street Parking Requirements Garbage Disposal Instructions Information regarding Fire Safety and Fire … Continued

Parking Plan Requirements

Short-term Rentals are allowed on properties where vehicle access is shared between neighbors. If you live on a property like this you must provide a “Parking Plan” when you register your property to be used as a short-term rental. A “Parking Plan”  must document how the  Short-Term Rental will avoid encumbering parking.  Documentation may include: … Continued

Training Opportunities

Full Basic CERT Class – Hybrid  Become a CERT member and learn how to help after a disaster. The class is offered in an online “hybrid” format meaning you will complete the class work online and have 1 in-person training day to practice the skills you learned. Registration is available through www.readymarin.org/cert-training

Steering Committee

Steering Committee meetings are scheduled as needed. Contact Manny Albano (manny.albano@cityofsanrafael.org) to be added to the invite list.

What is a Short-Term Rental?

A short-term residential rental is a rental of all or a portion of your home for periods of less than 30 nights.

What properties are eligible to be a Short-Term Rental?

A property must meet the following four criteria to be eligible for short-term rental use: All or a portion of the Residential Unit is offered for Tourist or Transient Use by the Permanent Resident of the Residential Unit the Residential Unit is the Primary Residence of the Permanent Resident the Permanent Resident is a natural … Continued

How can I file a complaint?

To file a complaint regarding a Short-Term Rental in San Rafael: Call our 24/7 Complaint Hotline at: (415) 521-3556 Submit a compliant online: Short-Term Rental Complaint Online Form  For other questions, please  contact Hector Carlos at Hector.Carlos@cityofsanrafael.org or at 415.458.5337.

What properties are ineligible to be used as a Short-Term Rental

The following properties cannot be used as a short-term rental: Income-restricted affordable housing, including Below-Market-Rate (BMR) units and public housing Student housing, dormitories and Single-Room-Occupancy (SRO) buildings Commercial or industrial zoned lots Non-residential areas within buildings, such as storage areas, and living/sleeping quarters added in garages Recreation Vehicles (RVs), including non-motorized Travel Trailers Boats/House Boats … Continued

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