Please note the time change of San Rafael Regular City Council Meetings to commence at 6:00 p.m. 

FAQ Topic: Fire & Paramedic

Who comes to my house when I call 9-1-1?

If the call is about a fire or a medical emergency, firefighter paramedics are the first responders to your home when you call 9-1-1. Since fire stations are located in neighborhoods throughout the City, the firefighter paramedics can reach your home quickly. If you need to go to the hospital, we’ll get you there.  If … Continued

What is the paramedic tax and how do I pay it?

Residents and businesses located within San Rafael, Marinwood and unincorporated county islands within San Rafael pay a tax for emergency medical services (EMS) as a part of their property tax bill. The tax helps fund emergency medical services including ambulances and paramedics at San Rafael Fire Stations. Residents of San Rafael and partnering jurisdictions are … Continued

If I live near open space, does my property have a high fire risk?

Generally, if your property touches open space you are probably located in the Wildland Urban Interface (WUI). These are areas that combine higher vegetation fire risks with homes and structures. You can find out if your home is located in the WUI by checking this document for your address or call our Vegetation Management Specialist … Continued

Who do I call about police-related non-emergencies?

The police non-emergency phone number is (415) 485-3000. Don’t like phone calls? You can also email us. Our business line is staffed by an actual person 24 hours a day, 7 days a week. You may call this number to report a crime, request officer assistance, or ask a question.

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