All City facilities are currently closed for walk-in service. Please call to find out more details about the services you are interested in.

COVID-19 (novel coronavirus) information and resources

San Rafael PSPS Hotline

Posted on October 28, 2019


Updated 10/28/2019 at 10:20am 

The City has opened a non-emergency hotline for residents that are having trouble accessing the internet. The hotline will be staffed from 9am to 5pm for the duration of the Public Safety Power Shut Off event. 

Residents are encouraged to call 415-485-5070 for updated information and non-emergency questions specific to San Rafael. 

If you are experiencing an emergency, dial 9-1-1. 

Additionally, for information about outages, road conditions, and other non-emergency inquires, dial 2-1-1. 

As an additional reminder, due to capacity concerns, the City has moved the downtown charging station from City Hall to the San Rafael Community Center (618 B Street)We are also encouraging residents to visit the PG&E Resource Center at the Albert J. Boro Community Center (50 Canal Street) for charging, cooling and water. 

Close window