Interested in helping the 516 Canal Neighbors?

Please consider donating to the Canal Alliance Support Fund or the Marin Community Foundation Canal Residents Emergency Fund.

   

Archives: FAQs

How do I pay my water bill?

You can pay your bill through Marin Municipal Water District’s (MMWD) online payment system. MMWD’s website has information on additional ways to pay your bill.

Do I need an encroachment permit?

Encroachment permits are required if you plan to do any construction work in the public right-of-way. Meaning, any work in the sidewalk area, in an easement, on city owned property (median islands, parks, city facilities) or in the street. Common reasons you’ll need one: Utility saw-cuts Excavation News stands Bicycle racks Sidewalk dining Debris boxes … Continued

How do I apply for affordable housing?

Each property with below market rate rental units has its own individual housing application.   Contact the property first to confirm that there are available rental units or an open waitlist before submitting the application form. Ensure that you meet the eligibility requirements for the specific property. Eligibility can be based on factors such as income, … Continued

Can I pay Marin Parking Authority tickets here?

You cannot pay Marin Parking Authority tickets with the City of San Rafael. The City of San Rafael and Marin Parking Authority are separate agencies.  The Marin Parking Authority handles all parking citations received in Marin County except San Rafael. You may call (800) 989-2058, or pay online. The Marin Parking Authority does not have a local … Continued

Where can I park Downtown?

Downtown San Rafael has a variety of public parking lots and garages, as well as the ever-popular on-street spaces for those of us who love parallel-parking. All city facilities Downtown require payment to park Monday through Saturday.  Check signs for hours and payment info.  The City of San Rafael provides free parking Downtown on Sundays … Continued

Do I need an encroachment permit if I am getting my sewer fixed?

If any part of the sewer repair work occurs under the sidewalk or the street, then the answer is yes. To submit an encroachment permit application, contact Public Works by email or call  them at (415) 485-3355. For more information on Encroachment Permits refer to San Rafael Municipal Code Section 11.04  

Who do I call about police-related non-emergencies?

The police non-emergency phone number is (415) 485-3000. Don’t like phone calls? You can also email us. Our business line is staffed by an actual person 24 hours a day, 7 days a week. You may call this number to report a crime, request officer assistance, or ask a question.

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