The City Hall building will be closed to the general public on Fridays from June 6, 2025 through August 29, 2025. San Rafael Community Centers, Libraries, Al Boro Parking Services, and all Public Safety services will remain open and maintain normal Friday hours.

   

Archives: FAQs

Am I required to have trash & recycling service?

Yes. Per Municipal Code section 9.19.010, all residents and businesses must have refuse and recycling service through Marin Sanitary Service. This ensures that our waste is properly transported and disposed of, recycled or composted which is a key health and safety concern for the City. There are a variety of container sizes and options, so be sure to … Continued

What happens if I get a parking violation?

Citations issued by City of San Rafael Parking Services may be paid and appealed online at www.citationprocessingcenter.com. If you paid for parking via Parkmobile, you may obtain a receipt for your parking transaction from your Parkmobile account. Other than supplying confirmation of payment, Parkmobile cannot help resolve a parking dispute.

Why pay-by-cell?

Parkmobile provides a mobile payment service, including help support. Pay for parking via a smart phone app, toll free number, or the web. No coins/cash/credit card on-hand needed. Saves the trip to your car to feed your meter. Parkmobile can send reminders by text message so you can extend your parking time without returning to … Continued

How do I file a police report?

You can report identity theft, lost property, theft, vandalism, or vehicle burglary online. For reporting other crimes, call (415) 485-3000 or visit the police department Monday to Friday from 8 a.m.  to 5 p.m. or Saturday from 10 a.m. to 2 p.m. at 1400 Fifth Avenue (down stairs at City Hall).

How do I get a liquor license?

To sell alcoholic beverages, you’ll need a liquor license. California has four types (3 for full liquor and 1 for beer & wine only). You can find information about buying a liquor license from the California Department of Alcohol & Beverage Control (ABC). The nearest local ABC office is in Santa Rosa, and you can call them … Continued

How do I pay my parking ticket?

You may pay your parking ticket online, by mail or in-person at 1400 Fifth Avenue , San Rafael, CA 94901. For more information, visit Parking Services.

How do I get a marriage license?

Marriage licenses can be obtained from the Marin County Clerk’s Office. For information on marriage licenses, please contact the Marin County Clerk’s office at (415) 473-7215.

Do I need a permit to have an outdoor fire?

You may have an outdoor fire in an outdoor fire pit or fireplace but check for Winter Spare the Air Alerts before you burn. Residents and businesses can call 1-877-4NO-BURN (1-877-466-2876) to check theWinter Spare the Air Alert status and to report wood smoke concerns in their area. Kindling an outdoor fire is prohibited in extreme fire weather when … Continued

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