Protecting San Rafael from wildfire is a team effort, we need your help. Take a look at our Wildfire Safety Action Plan and let us know what you think.

To Cancel an Inspection

  • Press 1 from Main Request Menu
  • Press 2 from Inspection Line Menu
  • If your permit starts with:
    • B (Building)                      press 1
    • E (Electrical)                    press 2
    • M (Mechanical)             press 3
    • P (Plumbing)                   press 4
    • F (Fire)                                press 5
    • SP (Swimming Pool)   press 6
    • S (Signs)                             press 7
    • # to return to previous menu
  • Enter Permit Number (7-Digits) followed by #
    • Permit number B1812-001 would be entered as 1812001#
    • The system will read back the Permit Number & Site Address
  • Enter 3-Digit Inspection Code (See 2nd page of Inspection Card)
    • Or press * to hear list.
    • The system will read back the Inspection Code & Schedule
  • Cancel Message
    • Press 1 to Cancel Inspection
    • Press 2 to Cancel & Reschedule
    • Press 3 to leave as Scheduled
  • Confirmation Message
    • Press 1 to Hear Confirmation Number & End Call
    • Press 2 to Cancel Another Inspection on this Permit
    • Press 3 to Cancel an Inspection on another Permit
    • Press 4 to Return to Main Menu
    • Press 9 to Repeat these Options
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