IT Operations and Maintenance

We will serve the City Departments’ use of technology by providing support for critical technical infrastructure and security. We will introduce principles and provide the guidance that will allow staff to use technology to innovate and try new things.

Speed & connectivity

Provide stable, high-capacity, and resilient wireless, broadband, wifi systems for City staff, services, and facilities.

Tech support

Provide 24/7 support that meets the needs of employees, minimizes disruptions, and expedited resolution of issues.


Support the present and future needs of City departments with secure and stable solutions, integrated tools, and streamlined maintenance.


Protect the City network against security threats through maintenance, monitoring, user training, and education.

Technology standards and policy

Define standards, policy, and guidelines for technology and software purchases and usage, including guidance for open source.

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