Something is hanging from, or tangled in, the Utility Pole wires

The City does not maintain the utility poles. These are maintained by various agencies – you will want to contact them directly to let them know of the issue:

The wire/pole is closest to the ground: These are communication poles.

These are maintained by more than one agency – most likely AT&T or Xfinity.  You can call either one and they will investigate the issue.

AT&T: 1-800-288-2020

Xfinity: 1-800-934-6489

(note: you do not have to have an account with these companies, but you will need to ask to speak with a representative when you call.)

If possible, note the number on the pole so that you can share that with agency representative. ex:

utility pole number

 

The wire/pole is higher up: These are PG&E poles. 

You can notify PG&E in various ways. Please see their website here: PG&E Potential Safety Issue

You can also call: 1-800-743-5000

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