In response to community concerns about noise the San Rafael and Novato City Councils have established a Quiet Zone effective immediately. The train horn will not blow at railroad crossings.

If the resale report does not list any violations, and the seller qualifies for a refund, what is the process for requesting the refund?

When you return the “Return Receipt and Buyer’s Certification”, also include a “RBR Refund Request form” and mail or email back to us. The refund will not be processed until a properly executed buyer’s receipt is received.  The refund check will be mailed to the payee unless you designate someone else to receive payment on the refund form.

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