Increase cultural competencies and customer service skills

What we heard from the community… 

  • They want assurance that the police officers who get hired by the SRPD have experience, training, and professionalism, and are evaluated to insure they are psychology fit for the job. 
  • They want our police officers to show empathy and compassion when interacting with residents. 
  • They want all police officers to have specific cultural trainings about the communities they serve, including recent immigrant communities.  
  • They want police officers to have racial and unconscious bias training and treat Latino/Hispanic community members with fairness.  
  • They want police officers to teach classes to the community about the law and their rights. 
  • They want better customer service from all police department employees.  
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