The City conducted considerable community outreach on this issue in fall 2016. Three public meetings were held at the Albert J. Boro Community Center, San Rafael Community Center, and the Terra Linda Community Center with approximately 30 in-person attendees. Additionally, an online survey was circulated and promoted via NextDoor. The survey had 388 respondents.
Since fall 2016, there have been three City Council items on sidewalks that were well attended by members of the public. On February 6, 2017, June 19, 2017, and October 2, 2017 the Council heard an update from Public Works staff, listened to input from residents, and provided direction.
Public Works has also received considerable input from the community through our online Customer Relationship Management (CRM) system. The Contact Public Works page on the City website allows constituents to submit, via an online form, a written note or request to Public Works. Since June, the Department has received and responded to more than 60 write in comments specifically about the Sidewalk Repair Program. In addition to online submissions, the Department also received dozens of calls and answered questions from residents about the proposed program and policy.