Protecting San Rafael from wildfire is a team effort, we need your help. Take a look at our Wildfire Safety Action Plan and let us know what you think.

Who comes to my house when I call 9-1-1?

If the call is about a fire or a medical emergency, firefighter paramedics are the first responders to your home when you call 9-1-1. Since fire stations are located in neighborhoods throughout the City, the firefighter paramedics can reach your home quickly. If you need to go to the hospital, we’ll get you there. 

If it’s a police matter, an officer will respond depending on the priority of the call related to other calls at the time.

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