Download the app , visit the Parkmobile website, or call the toll-free number on the green Parkmobile sign to register for a Parkmobile account; you will need your license plate number and a method of payment (credit card or PayPal). When you park in a space, use the Parkmobile smartphone app to access your account, or call the toll-free number on the sign. Key in your zone number located on the green sign (these zone numbers are different throughout the city). Opt-in to have Parkmobile send a text 15 minutes prior to the expiration of your parking transaction; You may either add time or return to your car on time.
When you set up your account, you elect to pay by credit card or PayPal. Payments are usually posted the same day, so you can login to your Parkmobile account and see your parking transactions on your Parkmobile page.
Using pay-by-cell means you don’t need to walk back to your car to leave a receipt on your dash. The enforcement officers can see from their report, if your space is paid or not by looking up your license plate #.
There is no additional charge for the service (unless your cell provider charges for text messages); however, you will be charged a convenience fee if you choose to pay to extend your parking transaction.
Citations issued by City of San Rafael Parking Services may be paid and appealed online at www.citationprocessingcenter.com. If you paid for parking via Parkmobile, you may obtain a receipt for your parking transaction from your Parkmobile account. Other than supplying confirmation of payment, Parkmobile cannot help resolve a parking dispute.
Parkmobile provides a mobile payment service, including help support.
Pay for parking via a smart phone app, toll free number, or the web. No coins/cash/credit card on-hand needed. Saves the trip to your car to feed your meter. Parkmobile can send reminders by text message so you can extend your parking time without returning to your car.