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COVID-19 (novel coronavirus) information and resources

Live Commenting Pilot

There are a number of meetings and gatherings being postponed or cancelled due to the Coronavirus. At this point, we are continuing to hold City Council meetings so we can conduct essential business, but we also want to respond to health concerns that encourage social distancing. In an effort to provide remote community participation for our City Council meetings, we are piloting real-time online commenting on agenda items through YouTube Live. Our goal is for you to be able to watch and participate in the meeting from your home without needing to attend in-person.

Due to Executive Order N-29-20, we can no longer offer an in-person meeting location for the community to attend public meetings. We are offering two remote ways to participate:

  1. Watch the meeting live on YouTube and comment in the live chat
  2. Listen and comment over the phone. Contact the City Clerk's office to learn more about participating by phone

Option 1: Watch Live and Comment in the Chat

You will not need an account to view the meeting live on YouTube, however if you wish to comment on YouTube you will need a Google account. If you don’t already have a Google account, you can create one here: https://accounts.google.com/signup.

Once you have an account, make sure to subscribe to our channel and set a reminder for the meeting you are interested in.

Option 2: Listen and Comment Live by Conference Call

Want to listen to the meeting and comment in real-time over the phone? Call in and let us know you want to comment by pressing *9. Contact the City Clerk's office to learn more about participating by phone.

Please note

  • In response to Executive Order N-29-20, the City of San Rafael will no longer offer an in-person meeting location for the public to attend.
  • This meeting will be streamed through YouTube Live. Comments submitted via YouTube Live must be submitted according to the directions located on YouTube. The City is not responsible for any interrupted service. To ensure the City Council receives your comments, submit written comments to the City Clerk prior to the meeting.
  • The video will be streamed on our website. If you don’t have access to internet, please contact the City Clerk at 415-485-3066 by 3:00 p.m. the day of the meeting to learn about additional options for remote participation.
  • This is a pilot and we offered this service for the first time on Monday, March 23. During this pilot we will attempt to read aloud every online comment we receive, designated for the City Council, during the meeting. Since this is a new effort we may experience technical difficulties or streaming delays.
  • If you experience an issue with the live feed to YouTube, you can access our usual live streamed video on our public meetings page, and submit your comments to the City Clerk by email. Please keep in mind there is about a minute and a half delay on our public meetings page, and your comment may not be received on time.
  • To ensure the City Council receives your comments, you may still submit written comments to the City Clerk prior to the meeting. Comments submitted in advance of the meeting will be provided to the City Council and be published to the website in advance of the meeting.

Additional information regarding live commenting

If you want to participate via YouTube Live in the meeting, please follow these instructions:

  • There is a 200 character limit. Comments with more than 200 characters won't post. You will need to post multiple comments.
  • If you want your comment read aloud, type “PUBLIC COMMENT” in all caps at the beginning of your comment. Comments that do not begin with this phrase will not be read to the City Council. Usernames will not be read to the City Council. If you wish to identify yourself to the City Council, do so in your comment. Example: PUBLIC COMMENT: My name is Jane Doe and I live in the Terra Linda neighborhood. I support/oppose because….
  • Your comment to the City Council will be read verbatim. Words including profanity, obscenity, or discriminatory language, will not be read into the record in order to avoid disruption of the public meeting.
  • Your comment is subject to the same two-minute time limit as in-person spoken comments.
  • Comments must be submitted before staff begins reading aloud the online comments. Prior to opening the public comment period, the Mayor will announce that comments submitted via YouTube Live must be submitted before staff begins reading YouTube Live comments.
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