The City Hall building will be closed to the general public on Fridays from June 6, 2025 through August 29, 2025. San Rafael Community Centers, Libraries, Al Boro Parking Services, and all Public Safety services will remain open and maintain normal Friday hours.

Report Issue: Traffic (signals, complaints)

Report an In-Progress Traffic Complaint

To report an in-progress traffic complaint call (415) 485-3000 for 24-hour response or 911 if it is an emergency.

For ongoing traffic complaint issues (not time-sensitive) use the traffic complaint reporting form.

Report a Traffic Signal Issue

The City of San Rafael is now using SeeClickFix for service requests.

To report a traffic signal issue:

  1. Visit the SeeClickFix traffic signal reporting form
  2. Identify the location of the issue on the map
  3. Add a photo or take a photo with your device
  4. Fill out required information on the form
  5. A member of our team will acknowledge and respond to the request
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