The City Hall building will be closed to the general public on Fridays from June 6, 2025 through August 29, 2025. San Rafael Community Centers, Libraries, Al Boro Parking Services, and all Public Safety services will remain open and maintain normal Friday hours.

FAQ Tag: refund

Can I get a refund?

Parkmobile does not issue refunds for parking transactions. City of San Rafael Parking Services cannot issue refunds for Parkmobile transactions.

What is your refund policy for classes and camps?

When classes and camps are cancelled by the City, a full refund will be granted. Refund policies for other reasons vary by program. Please contact us to discuss your situation.