Community Engagement

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Digital San Rafael

As part of our community engagement efforts, we are aiming to provide more online engagement opportunities. We understand how busy your lives are and want to make it easier to provide feedback and access services through our website. Our goal is to create a 24/7 City Hall where you can find information, fill out forms, submit requests, and provide feedback to your local government.

Digital San Rafael Blog

O365 SharePoint

Help us make our O365 environment awesome

Posted on December 16, 2019

Our Challenge The City of San Rafael implemented O365 a couple of years ago, but with no adoption strategy. Since then, some employees and work groups have explored the applications but for the most part the organization is not leveraging the software to its full potential. Some users are frustrated because of the inconsistent use...
Helen Putnam Award

City of San Rafael Awarded Helen Putnam Award for Excellence

Posted on November 1, 2019

The City of San Rafael has been awarded the League of California Cities’ 2019 Helen Putnam Award for Excellence in internal administration at the October meeting of the League of California Cities for its initiative Together San Rafael. The League presents annual awards in a number of categories. The competition is competitive with only one winner per category....
Street Sweeping map

Street Sweeping Schedules

Posted on September 13, 2019

Here at the City of San Rafael, it’s no secret that we strive to make San Rafael a great place to work and live. We recently created a visualization tool to display sweeping routes and their schedules to make it easier for you to see what days and timeframes the sweeper will be on your...
Open Engagement - Service Design - Data & Analytics - Technology Modernization

Digital Strategic Framework

Posted on August 2, 2019

The new department of Digital Service and Open Government is a reorganization of the former Information Technology Division and expands traditional tech and network support services to include broader functions of strategy, analytics, and product management. Over the last six months, the Digital Service staff worked with other City departments, as well as received feedback from community...
PGE Stay Safe

Preparing for Extended Power Outages

Posted on August 1, 2019

Wildfire season is here and Marin County residents need to be prepared for prolonged power outages related to PG&E’s efforts to reduce wildfire risks.  Having key items, such as a working flashlight and 3-day supply of water and food, is one important component of a preparedness plan and can make it easier to cope with power...
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