Community Engagement

  1. Community Engagement
  2. Digital San Rafael

Digital San Rafael

As part of our community engagement efforts, we are aiming to provide more online engagement opportunities. We understand how busy your lives are and want to make it easier to provide feedback and access services through our website. Our goal is to create a 24/7 City Hall where you can find information, fill out forms, submit requests, and provide feedback to your local government.

Digital San Rafael Blog

Thanks for using our new website!

Posted on March 3, 2017

In December, we launched this new website with features like issue reporting, online forms and payments. Over the past month alone, we’ve had 12,500 users and 66% have been new visitors. You’re favorite browser seems to be Chrome and 32% of you used your phone or tablet to access our mobile-responsive site. Next time you visit,...
Bike & Ped plan feedback

We need your feedback on walking and biking in San Rafael

Posted on February 24, 2017

We are updating our Bicycle and Pedestrian Master Plan and need your help identifying safer, more convenient bicycle and walking routes to jobs, schools, retail, recreation areas, and other destinations. Leave a comment on the map and/or take a 5-min survey. Together, your responses to the map and survey will help us update our policies...

Report an Issue from your Phone

Posted on February 22, 2017

Did you know that from your phone, you can report a pothole to public works? Snap a photo and send it to us through our online service center, where you can report issues, ask questions or voice concerns. The Service Center is also available on the City’s Facebook page and will soon be available in...
Councilmember Kate Colin

Marin Voice: After marching, what can we do to make a difference?

Posted on January 31, 2017

by Councilmember Kate Colin It’s been said that democracy is not a spectator sport and the thousands of people who marched in cities across America took that to heart. But what happens next? How do these acts of personal choice become translated into systemic change? How does the inspiration that people feel have a lasting...
website homepage

New City Website

Posted on January 13, 2017

In December, the City was proud to launch our new digital presence, located at www.cityofsanrafael.org. Key features of the new site include a robust search feature, easy access to frequently asked questions, payments, localized services, and issue reporting. At Tuesday’s meeting, the City Council will receive an informational update about the new website and other...
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