All City facilities are currently closed for walk-in service. Please call to find out more details about the services you are interested in.

COVID-19 (novel coronavirus) information and resources

Novel Coronavirus (COVID-19)

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As our region prepares for the potential increase in Coronavirus (COVID-19) infections it is important that residents and businesses in San Rafael are equipped with accurate, reliable information, and a clear understanding of what we are doing to in coordination with partner agencies to respond to COVID-19.

COVID-19 Marin County Hotline: (415) 473-7191

Subscribe to email updates from the City of San Rafael on our Coronavirus response. 

FAQ's

Please call the COVID-19 Marin County Hotline at (415) 473-7191.

Marin Health and Human Services created an extensive set of questions and answers about COVID-19 and the shelter-in-place order. Check them out on their website.

City libraries, community centers, and pools are closed and access to City Hall will be available by appointment only. Public Safety services are not impacted by these closures. 

Over-the-counter plan checks will be closed for walk-in service until further notice. Permits will be issued, and plan check processing will be accomplished through appointment only and electronic coordination.

More information about impacts to City services

  • Public Safety services are not impacted by these closures 
  • Police- The Police Department is making minor modifications to service to ensure the safety of our public and our personnel. These changes include practicing social distancing, cancelling events per CDC guidelines, and taking police reports online and by telephone. 
  • Fire- The Fire Department will continue supporting public safety services and will be taking precautions to protect the health and safety of the public and Fire staff. 

Most activities will continue as scheduled except for those which require employees to enter residents’ homes. Life safety inspections will continue, where necessary.  

  • Public Safety services are not impacted by these closures.
  • Police- The Police Department is making minor modifications to service to ensure the safety of our public and our personnel. These changes include practicing social distancing, cancelling events per CDC guidelines, and taking police reports online and by telephone. 
  • Fire- The Fire Department will continue supporting public safety services and will be taking precautions to protect the health and safety of the public and Fire staff. 
  • Parking Services.
  • Over-the-counter permit and plan check services will be closed for walk-in service until further notice. Permits will be issued, and plan check processing will be accomplished through appointment only and electronic coordination.  
  • Planning applications filed by appointment only.
  • Please call (415) 486-3085 regarding the services you are interested in. 

Please reach to the specific department regarding the services you are interested in. 

  • Planning 
    • Call- (415) 485-3085 
  • Building 
    • You can temporarily apply for ALL building permits online. 
    • Call- (415) 485-3085 
  • Code Enforcement 
    • Call- (415) 485-3085 
  • Fire Department 
    • Administrative Office (415) 485-3304 
    • Fire Prevention (415) 485-3308  
    • Non-Emergency Dispatch (415) 472-0911 
  • Police Department 
    • Call- (415) 485-3000 
  • Public Works 
    • Call (415) 485-3355 
  • Parking Services 
    • Call- (415) 458-5333 
  • Parking Ticket 
    • Pay online
    • By mail: San Rafael Parking Services, 1033 C Street  San Rafael, CA 94901 

The City of San Rafael is closing public restrooms are City Parks, fields, and facilities to protect the public and prevent the spread of disease. Bathrooms will remain closed until further notice.

The meeting for March 16, 2020 has been postponed until March 23, 2020. Staff is working on conducting this meeting by telephone. Please visit our COVID-19 website for updates on future City Council meetings.

At this time, City Council meetings will be held by telephone. City Staff is  will be piloting YouTube Live where resident can watch and comment live.

Community Centers and City facilities are closed. Staff is reaching out to anyone who has RSVP’d to a cancelled event. We’re honoring previously scheduled “Major Life Event” rentals, included wedding, end of life, baby shower rentals

Cardenas Market
330 Bellam Blvd, San Rafael, CA 94901
(415) 578-3971


Safeway
700 B St, San Rafael, CA 94901
(415) 456-1453
Open: Monday – Sunday 7 am – 9 pm
EBT Accepted


Safeway
950 Las Gallinas Ave, San Rafael, CA 94903
(415) 479-6111
Open: Monday – Sunday 6 am – 10 pm
EBT Accepted


Sprouts Farmers Market
655 Irwin St suite a, San Rafael, CA 94901
(415) 524-1159
Open: Monday – Sunday 7 am – 8 pm
EBT Accepted


Scotty’s Market 
620 Manuel T. Freitas Parkway San Rafael, CA 94903
415.479-2363
Open: Monday – Sunday 7 am – 9 pm
EBT Accepted


Trader Joe’s 
337 3rd Street San Rafael, CA 94901
(415) 454-9530
Open: Monday – Sunday 9 am – 7 pm
EBT Accepted


United Market
515 3rd St, San Rafael, CA 94901
(415) 454-8912
Open: Monday – Sunday 7:30 am – 7:30 pm
EBT Accepted


Whole Foods Market
340 3rd St, San Rafael, CA 94901
(415) 451-6333
Open: Monday – Sunday 9 am –8 pm (senior hour is 8 am-9 am for 60+ of age  only)
EBT Accepted


Target
125 Shoreline Pkwy, San Rafael, CA 94901
(415) 299-6112
Open: Monday – Sunday 8 am – 9 pm
EBT Accepted


Jasmine Market
307 3rd St, #3547, San Rafael, CA 94901
(415) 459-4866
Open: Monday – Sunday 10 am – 6 pm


Andy’s Sun Valley Market
2202 Fifth Ave, San Rafael, CA 94901
(415) 456-5731
Open: Monday – Sunday 7 am – 8 pm


Andy’s Local Market
75 Loch Lomond Dr, San Rafael, CA 94901
(415) 456-5730
Open: Monday – Sunday 6:30 am – 8 pm


Santa Venetia Market
71 San Pablo Ave, San Rafael, CA 94901
(415) 472-3230
Open: Monday – Sunday 7 am – 9:30 pm
EBT Accepted


Marinwood Market
155 Marinwood Ave, #1521, San Rafael, CA 94903
(415) 491-1965
Open: Monday – Sunday 7 am – 8 pm
EBT Accepted


Dandy Market
100 El Prado Ave #1, San Rafael, CA 94903
(415) 479-9111
Open: Monday – Sunday 7 am – 11 pm
EBT Accepted


Asian Market
5 Mary St, San Rafael, CA 94901
(415) 459-7133
Open: Monday – Sunday 9 am – 7 pm
EBT Accepted


More for Less
141 Bellam Blvd, San Rafael, CA 94901
(415) 485-9727
Open: Monday – Sunday 6:30 am – 11:30 pm
EBT Accepted


Mi Rancho Market
90 Belvedere St, San Rafael, CA 94901
(415) 454-3344
Open: Monday – Sunday 8 am – 9 pm


Supermercado Mi Tierra
175 Belvedere St, San Rafael, CA 94901
(415) 460-9813
Open: Monday – Sunday 6:30 am – 9 pm
EBT Accepted


Smart & Final Extra
935 Andersen Dr, San Rafael, CA 94901
(415) 259-0285
Open: Monday – Sunday 8 am – 8 pm
EBT Accepted


Bret Harte Super Market
93 Woodland Ave, San Rafael, CA 94901
(415) 456-0163
Open: Monday – Sunday 6 am – Midnight
EBT Accepted


La Plaza Market
3255 Kerner Blvd, Suite B, San Rafael, CA 94901
(415) 256-1146
Open: Monday – Sunday 8 am – 9 pm

CVS  – Downtown
909 Grand Ave, San Rafael, CA 94901
(415) 258-1649
Open 7am – 10pm, Monday – Sunday
Pharmacy open 9am-9pm Monday- Friday, 9am – 6pm Saturday and Sunday


CVS  – Terra Linda
442 Las Gallinas Ave. San Rafael CA 94903,
415-479-9171.
Pharmacy Hours, Monday-Friday from 9am-8pm,Sat/Sun from 10am-6pm.
Store hours are 7am12am, EBT accepted.


Walgreens  – Terra Linda
155 Northgate One San Rafael, CA 94903,
15-479-2260, Monday-Friday, 7am-10pm, Saturday/Sunday from 8am-10pm,
Pharmacy is open Mon-Friday from 8am-9pm, Saturday from 9am-1:30pm & 2-6pm; Sunday 10am-1:30pm, 2-6pm.
EBT accepted.


Rite Aide – Northgate Mall
1500 Northgate Drive San Rafael, CA 94903
415-492-0888
Store hours, Monday-Saturday, 8am-10pm, Sunday 9am-10pm.
Pharmacy hours, Monday-Friday, 9am-9pm, Saturday 9am-6pm, Sunday, 10am-6pm.


 

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