The City Hall building will be closed to the general public on Fridays from June 6, 2025 through August 29, 2025. San Rafael Community Centers, Libraries, Al Boro Parking Services, and all Public Safety services will remain open and maintain normal Friday hours.

 

Contact Public Works

If your concern is an emergency, please call 9-1-1. If the concern is urgent, but not an emergency, please use SeeClickFix portal anytime or call (415) 485-3355 during Public Works' business hours.

You may also email us at public.works@cityofsanrafael.org

Blue heart with a white wrench inside of itThe best way to communicate or submit a request with the Public Works Department is through SeeClickFix. This portal allows both public and anonymous posts, tracking of requests, and communication with City staff. It also ensures public transparency and accountability in our work, and is the same platform used internally to respond to and track requests. All requests, even those submitted via phone, email, mail, or in person, are entered into this portal.

Now available on your mobile device!  Click here for iOS app    -    Click here for Android app

General business hours
Monday - Thursday: 8:30am-4:00pm
Friday: 8:30am - 12:30pm
(Closed Noon - 1pm)

Permit Counter Walk-in hours
Tuesdays & Thursdays: 8:30am-12:30pm

Department of Public Works
111 Morphew Street
San Rafael, CA 94901
(415) 485-3355

public.works@cityofsanrafael.org

Report an Issue or Make a Request for Service

The City of San Rafael is using SeeClickFix for reporting issues and service requests. For all issues you can tell us where the issue is located, upload or take a photo, and provide us with additional information. Our team will review the request and follow up to resolve the issue. Some issues that you can report include:

To see all the issues you can report please visit our Report an Issue page.

 

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